Frequently Asked Questions

Return Policy

We want you to be satisfied with your purchase. Please review our return policy before making a purchase.

• Eligible items may be returned or exchanged within [30] days of the purchase date with the original receipt and in new, unused condition with all original tags and packaging attached.
• Refunds will be issued to the original method of payment unless otherwise stated.

Items marked as Final Sale are not eligible for return, exchange, or refund. Please review your purchase carefully before completing your purchase, as all final sale purchases are considered final.

If you receive an item that is damaged or defective, please notify us within [7] days of receiving your order (or within [7] days of purchase for in-store purchases). We may request photos of the damage or ask you to return the item for inspection.

If the item is confirmed to be damaged or defective due to a manufacturing issue, we will, at our discretion:

• Replace the item, if available;
• Exchange it for a comparable item; or
• Issue a full refund.

This policy does not cover damage caused by normal wear and tear, misuse, improper care, accidents, or unauthorized repairs.

If you have any questions about our return policy, please contact us before making your purchase.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

Yes, we offer gift wrapping for a small fee. You can select this option at checkout.